Palm Tax & Accounting

Cindy Koehler

Aug 29, 2024on

My Mom received a letter from the IRS about her 2022 taxes with an error on it. We worked with Sarah at Palm Tax who couldn't have been more helpful and nice. The error was my Mom's not Palm Tax. Thank you, Sarah! You really took the time to help us and we couldn't be more grateful!

david welches

Feb 24, 2024on

The new girl at the wrong address was great very professional very talented in what she knew on taxes. Please have the extra 9 removed from your Web site and place a sign so you are easily found

Markeitha Robinson

Aug 14, 2023on

Very disappointed from day one. Gena does not return phone calls or emails for at least a week if you are lucky. We paid her to do our 2019 taxes then in early 2023 was asked to come in and sign a missed signature. Come to find out the taxes still have not been filed and here we are in August. The only reason I found out was because she was doing an OIC for us and we got denied twice. Each time she asked for more money. The last time she acted as if she didn't know why we were denied, saying it should have went through. Well after today I know why now, all of our taxes were not filed. We worked hard to get this taken care of for the past 2 years and gave her thousands of dollars. She is currently asking for ANOTHER $2500 to file the OIC again. We have nothing to show for all of our hard work and money spent. She ripped us off multiple times and I want my money back for her negligence. Stay away from this place!

Kenneth Gerald

Nov 7, 2022on

Have used Palm Tax for the last few years. A awesome place to work with! Thank you!

leah martinez

Nov 7, 2022on

Gena is very helpful also explains every detail with your tax return! Recommended for anyone with their tax return

Jessica Shrader

Nov 7, 2022on

We had an enjoyable experience here. We were greeted by a personable receptionist. Free hot popcorn too! Our tax preparer, Hanna Lee, was professional and extremely knowledgeable regarding our tax situation. She made recommendations regarding our sons continuing education. Steve and Arlene Shrader

Penny Heitzman

Nov 7, 2022on

Met with Hannah, very friendly, smart and efficient. Took great care of my 91 year old mother.

Andrew King

Oct 4, 2022on

This business is terrible. They did not pay my payroll taxes (which I paid them to) for almost an entire year...I figured it all out when the IRS threatened to levy my home (LITERALLY). As a result of Palm Tax's negligence I incurred thousands of dollars in IRS late fees and penalties...and in some total lapse of my better judgement I still paid them for filing my end-of-year taxes (lesson learned and mistake would not be made again)! The worst part of all of this is that I have directly messaged the owner, Gena Jones, regarding the matter(s) and she has literally NEVER REPLIED. Money aside, a lack of accountability as a business and or business owner is the most disgraceful component of the situation for me. As a small business owner myself, I could never just ignore my clients like Gena. I have spoken with many other (former) clients of Palm Tax who the exact non-payment of payroll taxes and IRS incurred fees happened to so I have solace in knowing it was not just me, but also how unfortunate for all those people too? I'm sure they were or are being ignored just like me. Shame on Gena Jones and her poor / non-existent communication and total lack of accountability.