DCC Tax Services

G Ferris

Oct 15, 2024on

Submitted our documents for our 2024 tax returns in April. We knew it was a given that an extension would have to be filed. That was done. We called several times to check on the status. Each time we left messages either on voicemail or with the receptionist. Each time the receptionist would tell us that someone would call us back - no one ever did Six months later, (October 15th) we FINALLY received our return docs via email, after numerous calls, harping on them. In reviewing the docs, we have several questions. We called their office to get answers, but again we were told nobody was available and that they would call us back. We constantly reminded them that we were down to a few hours left in the day to submit everything to the government. But they failed us by not returning our phone calls. The receptionist told us several times that they were very busy. Well, we were in line 6 months ago . We’ve lost all confidence in their business. Definitely time to find a new tax preparer.

Doug Register

Feb 2, 2024on

Just had our taxes prepared by Holli, she is very knowlegeable and always explains any questions we have. We always experience a friendly vibe from the entire staff as well as very quick and efficient process every time, thank you Holli!

Hunter S

Nov 7, 2023on

Great work by these folks!

Steve Milligan

Apr 12, 2023on

I have used their service for 11 years. Jeff, the owner, has retired. Those that took over are struggling. Waited 1:15 after my appointment. No word. No sorry for the delay. No nothing. Walked out without an acknowledgement also. Never again. There are better, kinder, and faster places to get your accounting and taxes done.

Carolyn Sandkamp

Nov 7, 2022on

Best tax service we have found in Arkansas! Up to date on tax laws. Would not go anywhere else.

Mark kelley

Mar 29, 2022on

Been going since 1995. Jeff is the best. Thank you guys for taking care of us and our son's family now. Landon was 5 when we started using you guys

Matthew Lee

Sep 9, 2021on

DCC has been doing my taxes for almost 20 years now. I have never had a negative experience, ever. Yes they are busy, there's a reason for that. Your run of the mill companies pale in comparison to the help you can receive from these folks. That's what you pay and wait for.

Raelene Jordan

May 31, 2021on

We have been customers here over 10 years. This year when we called to make our appointment in February the woman rudely informed us they were booked past tax deadline?! Really?? Then when I called back to schedule drop off the lady who answered was even more rude the 2nd time! To treat loyal customers this way is unacceptable!! I’ll be calling the owner directly and do not plan to revisit! They need to find a pleasant person to manage the front desk before they lose all their business!!

brooke gregory

Nov 7, 2020on

Been using them for years they are the best wont go anywhere else