A Action Income Tax Services

3.1(8 reviews)Santa Monica, California
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Street View & 360°
Street View & 360°
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2018 Pico Blvd, Santa Monica, CA 90405, United States

Customer Reviews for A Action Income Tax Services

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Reviews

3.1(8 reviews)
cesar diaz
May 5, 2021on
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Very professional staff, always nice they make sure to explain everything. Tatiana helped with my taxes and she was awesome, very nice and professional work. I recommend action income tax to all my friends and family

Michelle Vaquero Garcia
May 5, 2021on
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Robbie Kirkhuff
May 5, 2021on
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Sophia was so kind and helpful. Taxes give me anxiety and she got me through it quickly!

Courtney C
Apr 13, 2021on
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The receptionist Sophia was extremely rude over the phone. Please learn how to respond to customers in a more respectful and helpful manner instead of a smart mouth, its embarrassing.

David V
May 14, 2020on
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Lady on the front desk is so rude, Unporfesstional, Don't waist your time there , also so expensive. I give ziro point.

Pac-man Lóh
Mar 10, 2020on
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J Cro
Apr 15, 2019on
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Jay Ruby and the staff at "A Action Tax" have proven to be completely unreliable, uncommunicative, and unprofessional. They should call themselves Inaction Tax. In October 2018, Jay said I wouldn't qualify for an Offer in Compromise on back taxes I owed, but he offered to negotiate with the IRS to decrease the penalties and interest. I signed a Power of Attorney and waited to hear the results. That was the last I heard from them!! For six months they initiated no communications with me. Only after I repeatedly called and emailed for a status report was I was told that I needed to provide more information. This was false. I provided everything they needed back in October. A few days ago I got a notice in the mail from the IRS stating that my balance due had gone to collections!!! Again I tried to contact Jay Ruby and his staff - to no avail. When I went into the office physically on Saturday April 13th(I did NOT want to give them our tax return business again, but my husband did) I asked why I hadn't been contacted or notified of the outcome of their negotiations. Jay informed me, rudely - and after struggling to remember the facts of the case - that they couldn't do anything for me(!!) Thanks for letting me know!! Now it's in collections! He shrugged! And then he insulted me and said I was irresponsible for not paying my taxes!!! I will be reporting these idiots to the California Board of Accountancy and the Better Business Bureau for breach of fiduciary duty. Stay away from these rude, arrogant, incompetent morons.

No_Mames Que_te_valgaVerga
Sep 18, 2018on
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Always nice staff and they always treat you with respect

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