Caldwell CPAs

Ximena Kilroe

Jun 13, 2023on

RUN! Horrible experience with Caldwell. A short list: 1. They misspelled my and my husbands names over a half dozen times (and different ways each time, so it wasn't "automated" just consistent lack of attention to detail 2. I got fined hundreds of dollars due to their negligence in addressing notices in a timely manner, including a letter stating the sum was going to be sent to collections due to non-responsiveness. We paid almost $3k and our 2022 taxes still haven't been accepted, and I am still fielding notice after notice dealing with the issues Caldwell caused but refused to address properly. I reached out for a refund, and they went from incompetent, to just silent (this request for a refund was sent not only to Sherman, but also to the CFO and CEO). After waiting a month, I disputed the charges with my card.

Megan Heinsman

Sep 24, 2022on

The Virginia Beach office is unresponsive, careless, lacking a sense of urgency. Huge mistake getting this company involved on my family's finances. I can't decide if they have no idea what they're doing or if they're downright shady. In February or March of this year, we paid $700 to have them look into a major discrepancy with our taxes. We had paid the IRS more than 4 years worth of income tax, yet we still have a couple years worth of a balance. Plus, hundreds in excessive fees and interest were being added to the balance each month. We asked our CPA to look into it, paid $700 and he remained unresponsive for 3 months so we just showed up in his office. It was clear he hadn't looked into the issue at all, however he was adamant that I was incorrect. I had to fight through everything, line for line to get him to review. I had the calculator and I put the work in for him, and the discrepancy was confirmed. Our CPA said the first step was for them to call the IRS and get answers on the fees. That was in May and we have yet to hear anything - however he did send us another $700 invoice. Do not use this company unless you want to be in a bigger tax mess than you knew possible.

Courtney Herbert

Dec 19, 2019on

Best accountant in town

Corey Kuhn

Nov 24, 2019on

My husband and I have been using Caldwell & Company for years and couldn't be more pleased. Knowledgeable and always available to answer any of our questions. Makes tax time effortless on our part. Strongly recommend.

Joe Perretta

Nov 15, 2019on

A+ accountants, good people.

Priscilla Gale

Sep 6, 2019on

The ultimate worst accounting firm. They miss many deductions, make errors, and refuse to fix their mishaps. Never go there!

Review Time

Apr 16, 2017on

Their employee Fowmitha Banu also works from her home and overcharges her clients and she's not even that good so stay away from her and save your time and money!