Fabietti Hale Hammerstedt

Brandon Murray

Oct 22, 2024on

Unethical Operation - Reportedly led by managers who engage in theft and financial misconduct. Joseph M. Brennan a senior manager CHARGED BACK a $740.00 credit card transaction whilst holding onto the product! (FHHP) Fabietti, Hale, Hammerstedt & Powers, I hope this message finds you well. My name is Brandon Murray, a business owner and finance manager in New Jersey. I am writing to seek your assistance in resolving a problematic transaction involving one of your firm’s employees, Joseph M. Brennan, Sea Isle City NJ 08243. Mr. Brennan contacted me via Facebook Marketplace to purchase a stand-up paddleboard. Lacking a profile photo on his Facebook account and challenges with his computer literacy, communication was somewhat difficult. Nevertheless, he eventually confirmed the purchase of an 11’ Tahe Beach Cross rigid stand-up paddleboard, which included free shipping, an adjustable paddle, a 10” center fin, and a coiled safety leash, all for a total price of $740.00. This package was delivered to Mr. Brennan’s residence, and his wife accepted the delivery on Friday, September 20th. A few days after receiving the board, Mr. Brennan expressed dissatisfaction, stating that he was expecting a different board. Considering the board was special ordered from Wareham, Massachusetts, and involved a freight cost of $300, I informed Mr. Brennan that unfortunately the item could not be returned. In addition, Facebook Marketplace sales are Final. Mr. Brennan had surfed the manufacturer’s website extensively and made an informed decision regarding the board he ordered and received. However, to my surprise, I recently received a $740.00 chargeback on this transaction, despite the board being delivered and in Mr. Brennan’s possession. In my 15 years of business, this is the first time I have encountered a Credit Card Chargeback after dealings with Thousands of Customers across every US state. I would like to make it clear that I intend to pursue legal action against Mr. Brennan for retaining the product without payment, and I will not accept a return of the 11ft board under these circumstances. I kindly ask for your assistance in helping Mr. Brennan take responsibility for this situation, settling the $740.00 chargeback claim and resolving this as soon as possible. Please do not hesitate to contact me if you require any proof of communication or documentation, including photos of the transaction and records from Facebook Marketplace. Mr. Brennan retains the board while charging back the full $740.00. 1. Is it typical for FHHP managers to engage in such misconduct outside of the workplace? 2. As a CPA firm, would you pursue legal action for the damages incurred, including those related to time loss and other associated monetary factors?

Mark Mungiole

Feb 6, 2019on

I've never been there but it looks like a nice house